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First and foremost - let me say that I really appreciate that Canopy can sync to Gmail and filter/compile all of our electronic communication for a client.
Would it be possible to create a new Client Support tab where emails funneling to a specific email account (like a support email address) could be tracked as tickets and responses and completed action items? Right now we would have to use a completely separate platform like Zendesk or Helpscout to do that.