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Show Archived Contacts In Search

DeluciaCoDeluciaCo Posts: 11 ✭✭

As of 5/22/2020, if I try to search for the name of a client that has been archived, the search result is "No Results" in name, email or phone. This will lead to duplicate contacts and fragmented information if as an example, an archived prospect pulls the trigger and comes back as active client contact, but the original contact is not found and a new one gets made.

There should be some kind of a clear visual indication that there is a matching search result that has been archived.

3 votes

New Idea · Last Updated

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