If you have a recommendation for Canopy, please create that discussion in the Ideation category. We will be able to give better feedback with status changes and comments regarding the decisions made. It will also allow individuals to actually "upvote" the ideas they like.
It would be great to be able to see the "note" field or even when you EXPORT the data into .csv the "note" would show. Right now all you can see is the service item.